
If you are ready to do so, click on the battery icon from the taskbar and then click on Power and sleep settings. To try this, you need to have a relatively high level of understanding of how the power settings work in Windows. To do this, you will have to try enabling and disabling different power-saving features until you reach a combination of features where the power cable remains plugged in and the scanner works as well. If you want to keep the power cable plugged in though and don’t want to set your laptop to power saving mode either, then you will need to set up a custom power plan which makes the computer think it’s running on battery. (Or you can just remove the power cable when scanning)

You can do so by clicking on the battery icon in the taskbar and clicking on Power saver. The easiest way to fix this issue is to put your laptop on power saving mode when scanning. If the problem only occurs for you when your computer’s power cable is plugged in (and not when it’s running on battery) then there are some problems in the USB cable. Some users have also found the problem to have been caused because of the USB power that was going into the scanner. Regardless if the C1030 is offline or online, Retry comes back with the same dialog and does not work.Now run the application and use it to send scanning requests to your scanner.

Make sure that the scanner is online, and then click to start scanning." The Windows 10, "Windows Fax and Scan" app shows "Color Network Scangear 2" in the title, and the appears that it should work, but it also errors when the Scan button is clicked with "Scanner is offline. The Windows 10 Scan app appears that it will work, and shows "Color Network Scangear 2" as selected, but when the Scan button is clicked it errors with "Problem Scanning, Something went wrong. This is to a static IP address on the C1030, which I can ping to from the workstation. The "Test Connection" buttom works and reports "The selected scanner is available for use". I installed the "Color Network Scangear 2" tool. When I failed at this, I tried the other direction below. I can setup a network drive on a different computer and copy a file to where I want to scan documents with no problem.Ībove was how I first attempted to scan from the C1030 to the computer. The settings are persisted, and I can go in from the panel on the C1030, or using the web interface. I'm guessing I have a permissions issue on "scan to file server" (windows 10 share). The "scan to file server" setup on the C1030 includes the \\machinename\sharename and a username and password, but it doesn't seem to work.

I can't seem to get the scanning to work from "Scan to file server", or using the Windows 10 apps to scan. I can print to a usb port or a static IP port to the iR C1030.
